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Case study · Healthcare

Medical Office Force
All-in-one healthcare platform powering modern clinics

Comprehensive healthcare management platform with EMR, patient records, billing, telehealth, and AI-powered virtual assistant — all in one production-grade system.

Industry
Healthcare
Year
2022
Capabilities
Web & SaaS platforms, Mobile apps
Built with
Angular, React Native, Node.js, Microservices +8
90%
Faster billing cycles
20K+
Patient records managed
60%
Reduction in no-shows
98%
Uptime SLA
01 / 03
The problem

What needed to change,
and what made it hard.

Medical Office Force is a full-stack healthcare platform designed to unify fragmented workflows inside clinics and hospitals. From electronic medical records and appointment scheduling to insurance billing and telehealth video calls, the platform replaces multiple point solutions with a single, cohesive experience for both staff and patients.

  1. Challenge 01

    HIPAA-compliant data storage across multiple AWS regions

    How we solved itImplemented field-level encryption on DynamoDB with KMS-managed keys and strict IAM role boundaries per tenant.

  2. Challenge 02

    Real-time sync across web and mobile clients

    How we solved itUsed AWS API Gateway WebSocket connections with DynamoDB Streams to push delta updates instantly to all connected clients.

  3. Challenge 03

    Insurance EDI format complexity

    How we solved itBuilt a middleware layer that translates internal data models into X12 837/835 EDI formats for major payers.

02 / 03
What we built

6 core features,
shipped as one product.

Electronic Medical Records (EMR)

Structured patient records with diagnosis history, prescriptions, lab results, and notes accessible by authorised staff in real time.

Telehealth Video Consultations

HIPAA-compliant video calls between patients and providers with screen sharing, chat, and session recording.

Insurance & Billing Automation

Automated claim generation, eligibility checks, and payment reconciliation, cutting billing cycles by 90%.

AI Virtual Assistant

Conversational AI bot embedded in patient portal for symptom triage, appointment booking, and FAQ resolution.

Patient Portal (Mobile App)

React Native cross-platform app for iOS & Android allowing patients to manage appointments, view results, and message doctors.

Real-time Notifications

WebSocket-powered alerts for appointment reminders, lab result availability, and billing status updates.

Stack

Frontend
AngularReact Native
Backend
Node.jsMicroservicesAWS Lambda
Database
PostgreSQLDynamoDB
Cloud Infrastructure
AWS EC2AWS RDS
Integrations
TwilioSocket.ioJitsi
03 / 03
The result

What changed
once it was live.

  • 90%
    Faster billing cycles
  • 20K+
    Patient records managed
  • 60%
    Reduction in no-shows
  • 98%
    Uptime SLA
Standards implemented
  • X12 837/835 EDI for insurance claims
Security & compliance work
  • Field-level encryption on DynamoDB with KMS-managed keys and per-tenant IAM role boundaries
  • HIPAA-compliant video consultations with screen sharing and session recording
Live product
medicalofficeforce.com
Visit site
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