A platform to instantly create and deploy voice chatbots and embeddable chat widgets, with full call recordings, detailed logs, and analytics to automate customer communication.
AI agents deployed
A platform to instantly create and deploy voice chatbots and embeddable chat widgets, with full call recordings, detaile…
Call minutes processed
A platform to instantly create and deploy voice chatbots and embeddable chat widgets, with full call recordings, detaile…
Call connection reliability
A platform to instantly create and deploy voice chatbots and embeddable chat widgets, with full call recordings, detaile…
AIVA Chat makes it effortless to deploy AI-powered voice and chat assistants. Create a voice chatbot by entering a number and a prompt, embed a chat widget on any website with minimal setup, and enable voice call assistants complete with recordings and detailed interaction logs. Built-in analytics track performance and user engagement, while full automation handles both voice and chat to streamline customer communication.
We validated every challenge before writing production code. The right column shows the pain points we tackled head-on and how we approached each one.
Optimised the audio pipeline by streaming MP3 chunks directly to OpenAI's Whisper API in parallel with TTS, reducing perceived latency to under 800ms.
The instinct on complex projects is to rebuild everything from scratch. We pushed back. A full rewrite often means months of regressions while engineering rebuilds features that were already working.
We mapped the existing workflow against actual usage. The result was clear: a small set of features accounted for the majority of user time. We rebuilt the core, shipped fast, and extended outward.
On the technical side, we made clear decisions early and held them. The right column shows what we chose, and why.
Custom Instant Voice Chatbot Creation — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Custom Embeddable Chat Widget — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Custom Voice Call Assistant with Recordings — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Custom Analytics & Engagement Tracking — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Every feature was scoped and delivered with a focus on speed, reliability, and getting out of the user's way.
Create voice chatbots instantly by entering a phone number and providing a prompt — no technical setup required.
Embed a chat widget on any website with minimal setup — just add basic site details and generate the script.
Enable voice call assistants with full call recordings and detailed interaction logs for every conversation.
Access analytics to track performance, user interactions, and engagement metrics across all voice and chat channels.
We benchmark before we touch anything. Every metric was logged before we wrote a line of production code.
We ship fast. Talk to us about your product idea and we'll tell you exactly how we'd approach it.