Woyce
An AI call centre platform for initiating AI-driven calls, viewing detailed call logs, accessing full recordings, reviewing auto-generated transcripts, and receiving concise call summaries.
Calls resolved without human agent
An AI call centre platform for initiating AI-driven calls, viewing detailed call logs, accessing full recordings, review…
AI response latency
An AI call centre platform for initiating AI-driven calls, viewing detailed call logs, accessing full recordings, review…
Reduction in cost per call
An AI call centre platform for initiating AI-driven calls, viewing detailed call logs, accessing full recordings, review…
AI Call Centre puts full-featured AI telephony at your fingertips. Initiate AI-driven calls by entering a number, providing instructions, and selecting a bot voice — then track every interaction through detailed call logs, full recordings, and automatically generated transcripts. Concise call summaries surface key insights at a glance, making it easy to monitor quality and performance across every conversation.
We validated every challenge before writing production code. The right column shows the pain points we tackled head-on and how we approached each one.
Parallelised the pipeline: STT chunks stream to LLM while TTS begins rendering the first sentence before the full LLM response completes.
The instinct on complex projects is to rebuild everything from scratch. We pushed back. A full rewrite often means months of regressions while engineering rebuilds features that were already working.
We mapped the existing workflow against actual usage. The result was clear: a small set of features accounted for the majority of user time. We rebuilt the core, shipped fast, and extended outward.
On the technical side, we made clear decisions early and held them. The right column shows what we chose, and why.
Custom AI-Driven Call Initiation — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Custom Detailed Call Logs — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Custom Full Call Recordings — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Custom Auto-generated Transcripts & Summaries — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Every feature was scoped and delivered with a focus on speed, reliability, and getting out of the user's way.
Initiate AI-driven calls by entering a number, providing instructions, and selecting a bot voice — ready in seconds.
View detailed call logs for analytics and performance tracking across every interaction.
Access full call recordings for quality review and compliance, stored and searchable.
Review user transcripts generated automatically and receive concise call summaries for quick insights after every call.
We benchmark before we touch anything. Every metric was logged before we wrote a line of production code.
We ship fast. Talk to us about your product idea and we'll tell you exactly how we'd approach it.