Woyce
A conversational chatbot for a therapy practice that enables appointment booking, therapist matching, insurance browsing, and location access — integrated with Asana and Zapier for seamless operations.
Higher form completion vs. static forms
A conversational chatbot for a therapy practice that enables appointment booking, therapist matching, insurance browsing…
Increase in qualified leads
A conversational chatbot for a therapy practice that enables appointment booking, therapist matching, insurance browsing…
Median qualification time
A conversational chatbot for a therapy practice that enables appointment booking, therapist matching, insurance browsing…
Built for Flourish Together Therapy, this chatbot makes it simple for clients to connect with the right therapist. Users can book appointments, view matching therapists based on their needs, browse insurance providers, and access location information — all through a guided conversation. Seamless integrations with Asana and Zapier keep the practice's operations connected and automated behind the scenes.
We validated every challenge before writing production code. The right column shows the pain points we tackled head-on and how we approached each one.
Built a field mapping configuration layer that maps LandBot variables to client-specific CRM fields without code changes.
The instinct on complex projects is to rebuild everything from scratch. We pushed back. A full rewrite often means months of regressions while engineering rebuilds features that were already working.
We mapped the existing workflow against actual usage. The result was clear: a small set of features accounted for the majority of user time. We rebuilt the core, shipped fast, and extended outward.
On the technical side, we made clear decisions early and held them. The right column shows what we chose, and why.
Custom Appointment Booking via Chatbot — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Custom Therapist Matching — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Custom Insurance Provider Browsing — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Custom Location Information Access — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Every feature was scoped and delivered with a focus on speed, reliability, and getting out of the user's way.
Clients can book appointments directly through the chatbot in a guided, conversational flow.
Helps clients find matching therapists based on their needs, preferences, and availability.
Allows clients to browse supported insurance providers within the chatbot experience.
Provides clients with clinic location details and directions through the chat interface.
Integrates with Asana and Zapier to keep practice operations organised and automated behind the scenes.
We benchmark before we touch anything. Every metric was logged before we wrote a line of production code.
We ship fast. Talk to us about your product idea and we'll tell you exactly how we'd approach it.