InstaMD RPM,
Remote patient monitoring platform for healthcare providers
InstaMD RPM — Healthcare Case Study
A remote patient monitoring platform that enables healthcare providers to track patient health data, receive alerts, and provide telehealth consultations.
Three numbers that
tell the story upfront.
Illustrative reduction in manual patient monitoring tasks
A remote patient monitoring platform that enables healthcare providers to track patient health data, receive alerts, and…
Illustrative improvement in patient follow-up efficiency
A remote patient monitoring platform that enables healthcare providers to track patient health data, receive alerts, and…
Illustrative improvement in care workflow coordination
A remote patient monitoring platform that enables healthcare providers to track patient health data, receive alerts, and…
Don't over-engineer.
Solve what matters, ship fast.
The instinct on complex projects is to rebuild everything from scratch. We pushed back. A full rewrite often means months of regressions while engineering rebuilds features that were already working.
We mapped the existing workflow against actual usage. The result was clear: a small set of features accounted for the majority of user time. We rebuilt the core, shipped fast, and extended outward.
On the technical side, we made clear decisions early and held them. The right column shows what we chose, and why.
4 decisions we made early
CHOSEN / REJECTEDConnected Care & Remote Patient Monitoring — how we built it
Custom Connected Care & Remote Patient Monitoring — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Patient Eligibility, Enrollment & Consent Management — how we built it
Custom Patient Eligibility, Enrollment & Consent Management — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
High-Risk Patient Assessment & Tracking — how we built it
Custom High-Risk Patient Assessment & Tracking — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
Cellular Device Monitoring & Health Data Integration — how we built it
Custom Cellular Device Monitoring & Health Data Integration — built for this product's exact needs and data model.
Generic SaaS tool that would require heavy workarounds and compromise the user experience.
9 features that
define the product experience.
Every feature was scoped and shipped with the same priorities: speed, reliability, and staying out of the user's way.
Connected Care & Remote Patient Monitoring
Monitor patient health data remotely and support continuous care coordination between patients and healthcare providers.
Patient Eligibility, Enrollment & Consent Management
Manage patient eligibility checks, enrollment workflows, consent records, and onboarding information.
High-Risk Patient Assessment & Tracking
Identify and track high-risk patients using available health information to support timely clinical follow-ups.
Cellular Device Monitoring & Health Data Integration
Integrate cellular monitoring devices and health data sources to collect patient readings and support remote monitoring workflows.
Documentation, Claims & Outcome Management
Organize patient documentation, support claims-related workflows, and track care outcomes.
Automated Alerts & Notifications
Use AWS SNS and communication integrations to support timely notifications for monitoring events and patient follow-ups.
Scheduled Workflow Automation
Use scheduled jobs and cloud functions to support recurring monitoring tasks, data processing, and care-management workflows.
Healthcare Integrations & Communication
Connect CRM and communication services such as Zoho CRM, Twilio, and PubNub to support coordination and patient engagement.
AI-Assisted Healthcare Workflows
Leverage Amazon Bedrock to support potential AI-assisted workflows for healthcare information processing and operational assistance.
What changed,
measured against the day-one baseline.
We benchmark before we touch anything, logging every metric below against its state before we wrote a line of production code.
Want to build
something like this?
We ship fast. Talk to us about your product idea and we'll tell you exactly how we'd approach it.